Future of Retail: Enhancing Customer Experience with Generative AI

In a context where AI and advanced technologies such as robotics and quantum computing are becoming increasingly common, the adoption of Generative AI (GenAI) is an indispensable step for retail businesses aiming to enhance business efficiency and improve customer experience.

On May 28th, we are coordinating with AWS to organize a seminar titled 'Future of Retail: Enhancing Customer Experience with Generative AI.' The seminar will help participating businesses gain a deeper understanding of the benefits and effective applications of Generative AI.

The event is intended for leaders and CxOs in the retail sector.

14:30 - 16:30

May 28, 2024

Gem Center, Số 08, Đường Nguyễn Bỉnh Khiêm, Quận 01, TP. Hồ Chí Minh

Benefits for Businesses
in event

Gain a deeper understanding of the benefits and effective applications of Generative AI in the retail sector.

Explore effective digital transformation strategies with Generative AI.

Seek opportunities for collaboration with other businesses in the retail sector.

Receive exclusive offers when using AWS services and solutions provided by CMC Telecom.

Listen to in-depth insights about Generative AI and the market from leading experts at AWS and CMC Telecom.

Agenda

14:30 - 14:45

Generative AI: Game-changer in the Retail Industry

14:45 - 15:05

Amazon Web Services and Generative AI

15:20 - 15:35

Practical Applications of Generative AI in the Retail Industry

15:35 - 15:45

Optimizing Marketing Operations with Generative AI: Enhancing Efficiency, Reducing Costs

15:45 - 15:55

Chatbot: Personalizing Experiences and Finding Suitable Products to Increase Conversion Rates

15:55 - 16:05

Amazon Q: Enhancing Productivity and Quality with a Generative AI Assistant

16:05 - 16:20

Q&A

16:20 - 16:30

Lucky Draw

Speakers

Mr. Đại Trương

AWS Senior Solutions Architect, Amazon Web Services

Mr. Thi Nguyễn

AWS Solutions Architect, Amazon Web Services

Mr. Thành Đặng

MultiCloud Director, CMC Telecom

Mr. Đức Trần

Sr. AWS Solution Architect, CMC Telecom