{"id":67032,"date":"2026-07-21T09:14:48","date_gmt":"2026-07-21T02:14:48","guid":{"rendered":"https:\/\/aws.cmctelecom.vn\/2026\/07\/21\/aws-bedrock-strands-agents-tu-dong-hoa-tim-kiem-khach-hang-tiem-nang-voi-ai\/"},"modified":"2026-07-22T08:32:47","modified_gmt":"2026-07-22T01:32:47","slug":"aws-bedrock-strands-agents-tu-dong-hoa-tim-kiem-khach-hang-tiem-nang-voi-ai","status":"publish","type":"post","link":"https:\/\/aws.cmctelecom.vn\/en\/2026\/07\/21\/aws-bedrock-strands-agents-tu-dong-hoa-tim-kiem-khach-hang-tiem-nang-voi-ai\/","title":{"rendered":"AWS Bedrock &#038; Strands Agents: T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u1edbi AI"},"content":{"rendered":"<p>Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec3 l\u1ea1i d\u1ea5u v\u1ebft tr\u00ean nhi\u1ec1u n\u1ec1n t\u1ea3ng: t\u1eeb m\u1ed9t c\u00e2u h\u1ecfi tr\u00ean Reddit, m\u1ed9t d\u1ef1 \u00e1n n\u1ed5i b\u1eadt tr\u00ean GitHub, \u0111\u1ebfn m\u1ed9t m\u00e0n ra m\u1eaft s\u1ea3n ph\u1ea9m tr\u00ean Hacker News. Vi\u1ec7c k\u1ebft n\u1ed1i c\u00e1c t\u00edn hi\u1ec7u r\u1eddi r\u1ea1c n\u00e0y \u0111\u1ec3 t\u00ecm ra c\u01a1 h\u1ed9i kinh doanh l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn. AWS \u0111\u00e3 gi\u1edbi thi\u1ec7u m\u1ed9t gi\u1ea3i ph\u00e1p s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng \u0111a agent AI, x\u00e2y d\u1ef1ng tr\u00ean Strands Agents v\u00e0 Amazon Bedrock, \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a to\u00e0n b\u1ed9 quy tr\u00ecnh n\u00e0y. C\u00f4ng ty Thrad.ai \u0111\u00e3 \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng, gi\u1ea3m th\u1eddi gian nghi\u00ean c\u1ee9u m\u1ed7i kh\u00e1ch h\u00e0ng t\u1eeb 45 ph\u00fat xu\u1ed1ng c\u00f2n v\u00e0i ph\u00fat.<\/p>\n<p>B\u00e0i vi\u1ebft n\u00e0y ph\u00e2n t\u00edch c\u00e1ch Thrad.ai tri\u1ec3n khai h\u1ec7 th\u1ed1ng \u0111a agent \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng, so s\u00e1nh hai m\u00f4 h\u00ecnh \u0111i\u1ec1u ph\u1ed1i l\u00e0 Swarm v\u00e0 Graph, \u0111\u1ed3ng th\u1eddi \u0111\u01b0a ra c\u00e1c k\u1ebft qu\u1ea3 \u0111o l\u01b0\u1eddng th\u1ef1c t\u1ebf v\u1ec1 \u0111\u1ed9 tr\u1ec5, chi ph\u00ed v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n<h2>B\u00e0i to\u00e1n: T\u00edn hi\u1ec7u r\u1eddi r\u1ea1c, quy tr\u00ecnh th\u1ee7 c\u00f4ng<\/h2>\n<p>Thrad.ai, m\u1ed9t c\u00f4ng ty x\u00e2y d\u1ef1ng h\u1ea1 t\u1ea7ng qu\u1ea3ng c\u00e1o cho AI, \u0111\u1ed1i m\u1eb7t v\u1edbi b\u00e0i to\u00e1n t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng t\u1eeb v\u00f4 s\u1ed1 t\u00edn hi\u1ec7u tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i. \u0110\u1ed9i ng\u0169 kinh doanh c\u1ee7a h\u1ecd t\u1eebng ph\u1ea3i d\u00e0nh 30-45 ph\u00fat \u0111\u1ec3 nghi\u00ean c\u1ee9u m\u1ed7i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean s\u00e1u ngu\u1ed3n d\u1eef li\u1ec7u kh\u00e1c nhau tr\u01b0\u1edbc khi vi\u1ebft m\u1ed9t email ti\u1ebfp c\u1eadn. Quy tr\u00ecnh th\u1ee7 c\u00f4ng n\u00e0y kh\u00f4ng th\u1ec3 m\u1edf r\u1ed9ng v\u00e0 c\u00e1c email g\u1eedi \u0111i th\u01b0\u1eddng thi\u1ebfu b\u1ed1i c\u1ea3nh c\u1ea7n thi\u1ebft \u0111\u1ec3 thu h\u00fat s\u1ef1 ch\u00fa \u00fd.<\/p>\n<p>M\u1ed9t AI agent \u0111\u01a1n l\u1ebb kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y do s\u1ef1 \u0111a d\u1ea1ng c\u1ee7a t\u00edn hi\u1ec7u, s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c API c\u1ee7a ngu\u1ed3n d\u1eef li\u1ec7u v\u00e0 s\u1ef1 ph\u1ee9c t\u1ea1p trong ph\u00e2n t\u00edch. Gi\u1ea3i ph\u00e1p l\u00e0 s\u1eed d\u1ee5ng m\u1ed9t h\u1ec7 th\u1ed1ng \u0111a agent, trong \u0111\u00f3 m\u1ed7i agent chuy\u00ean tr\u00e1ch m\u1ed9t nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 (v\u00ed d\u1ee5: thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb m\u1ed9t ngu\u1ed3n) v\u00e0 m\u1ed9t agent ph\u00e2n t\u00edch t\u1ed5ng h\u1ee3p s\u1ebd k\u1ebft h\u1ee3p c\u00e1c k\u1ebft qu\u1ea3 \u0111\u1ec3 t\u00ecm ra c\u00e1c m\u1eabu li\u00ean k\u1ebft.<\/p>\n<h2>Gi\u1ea3i ph\u00e1p: H\u1ec7 th\u1ed1ng \u0111a agent tr\u00ean Amazon Bedrock<\/h2>\n<p>Ki\u1ebfn tr\u00fac gi\u1ea3i ph\u00e1p c\u1ee7a Thrad.ai bi\u1ebfn c\u00e1c t\u00edn hi\u1ec7u th\u00f4 tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i th\u00e0nh email ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a m\u1ed9t c\u00e1ch t\u1ef1 \u0111\u1ed9ng. H\u1ec7 th\u1ed1ng bao g\u1ed3m b\u1ed1n agent chuy\u00ean bi\u1ec7t \u0111\u1ea3m nh\u1eadn c\u00e1c vai tr\u00f2: kh\u00e1m ph\u00e1, l\u00e0m gi\u00e0u d\u1eef li\u1ec7u, ch\u1ea5m \u0111i\u1ec3m v\u00e0 t\u1ea1o email. M\u1ed7i agent s\u1eed d\u1ee5ng b\u1ed9 c\u00f4ng c\u1ee5 ri\u00eang v\u00e0 c\u00f3 \u0111\u1ecbnh d\u1ea1ng \u0111\u1ea7u ra \u0111\u01b0\u1ee3c x\u00e1c th\u1ef1c ch\u1eb7t ch\u1ebd.<\/p>\n<figure class=\"wp-block-image size-large aligncenter\" style=\"text-align:center;margin:1.5em 0;\">\n<img decoding=\"async\" data-src=\"https:\/\/aws.cmctelecom.vn\/wp-content\/uploads\/2026\/07\/84d7ec74b6-scaled.png\" alt=\"Ki\u1ebfn tr\u00fac h\u1ec7 th\u1ed1ng 4 agent v\u1edbi Amazon Bedrock AgentCore Runtime, Gateway, Memory v\u00e0 Observability.\" style=\"--smush-placeholder-width: 2560px; --smush-placeholder-aspect-ratio: 2560\/1185;border-radius:8px;border:1px solid #e5e7eb;max-width:100%;max-height:none;width:auto;height:auto;display:inline-block;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><br \/>\n<\/figure>\n<ul>\n<li><strong>Trend Research Agent<\/strong>: Truy v\u1ea5n s\u00e1u ngu\u1ed3n (Hacker News, YouTube, dev.to, ProductHunt, Reddit, Stack Overflow) \u0111\u1ec3 t\u00ecm c\u00e1c s\u1ea3n ph\u1ea9m m\u1edbi ra m\u1eaft v\u00e0 t\u00edn hi\u1ec7u mua h\u00e0ng.<\/li>\n<li><strong>Search Specialist Agent<\/strong>: L\u00e0m gi\u00e0u d\u1eef li\u1ec7u v\u1ec1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng t\u1eeb Wikipedia, GitHub, Lobste.rs v\u00e0 Stack Overflow.<\/li>\n<li><strong>Analysis Agent<\/strong>: Sau khi hai agent tr\u00ean ho\u00e0n th\u00e0nh, agent n\u00e0y s\u1ebd ch\u1ea5m \u0111i\u1ec3m m\u1ed7i c\u1eb7p &#8220;kh\u00e1ch h\u00e0ng &#8211; xu h\u01b0\u1edbng&#8221; tr\u00ean thang \u0111i\u1ec3m 100, s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh <strong>Claude Sonnet 4.6<\/strong> tr\u00ean Amazon Bedrock.<\/li>\n<li><strong>Email Generation Agent<\/strong>: So\u1ea1n th\u1ea3o email c\u00e1 nh\u00e2n h\u00f3a cho c\u00e1c kh\u00e1ch h\u00e0ng c\u00f3 \u0111i\u1ec3m s\u1ed1 cao v\u00e0 x\u00e1c th\u1ef1c n\u1ed9i dung email theo quy chu\u1ea9n th\u01b0\u01a1ng hi\u1ec7u.<\/li>\n<\/ul>\n<p>\u0110i\u1ec3m c\u1ed1t l\u00f5i c\u1ee7a h\u1ec7 th\u1ed1ng l\u00e0 kh\u1ea3 n\u0103ng <em>signal triangulation<\/em> (\u0111\u1ed1i chi\u1ebfu t\u00edn hi\u1ec7u): m\u1ed9t kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ea7n c\u00f3 b\u1eb1ng ch\u1ee9ng t\u01b0\u01a1ng quan t\u1eeb \u00edt nh\u1ea5t hai ngu\u1ed3n \u0111\u1ed9c l\u1eadp. H\u1ec7 th\u1ed1ng c\u0169ng \u00e1p d\u1ee5ng c\u01a1 ch\u1ebf ch\u1ea5m \u0111i\u1ec3m d\u1ef1a tr\u00ean 5 ti\u00eau ch\u00ed c\u00f3 tr\u1ecdng s\u1ed1 v\u00e0 \u00e1p d\u1ee5ng <em>temporal decay<\/em> (gi\u1ea3m tr\u1ecdng s\u1ed1 theo th\u1eddi gian): t\u00edn hi\u1ec7u d\u01b0\u1edbi 24 gi\u1edd \u0111\u01b0\u1ee3c nh\u00e2n 1.5x tr\u1ecdng s\u1ed1, trong khi t\u00edn hi\u1ec7u h\u01a1n 7 ng\u00e0y ch\u1ec9 c\u00f2n 0.5x.<\/p>\n<h2>Hai m\u00f4 h\u00ecnh \u0111i\u1ec1u ph\u1ed1i: Swarm v\u00e0 Graph<\/h2>\n<p>Strands Agents cung c\u1ea5p hai m\u00f4 h\u00ecnh \u0111i\u1ec1u ph\u1ed1i \u0111\u1ec3 c\u00e1c agent ph\u1ed1i h\u1ee3p v\u1edbi nhau. Thrad.ai \u0111\u00e3 x\u00e2y d\u1ef1ng v\u00e0 so s\u00e1nh c\u1ea3 hai m\u00f4 h\u00ecnh tr\u00ean c\u00f9ng m\u1ed9t workload g\u1ed3m 50 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n<h3>Swarm: Linh ho\u1ea1t v\u00e0 t\u1ef1 ch\u1ee7<\/h3>\n<p>Trong m\u00f4 h\u00ecnh <em>Swarm<\/em> (b\u1ea7y \u0111\u00e0n), c\u00e1c agent t\u1ef1 \u0111\u1ed9ng chuy\u1ec3n giao quy\u1ec1n ki\u1ec3m so\u00e1t cho nhau m\u1ed9t c\u00e1ch linh ho\u1ea1t. V\u00ed d\u1ee5, Trend Research Agent sau khi t\u00ecm th\u1ea5y kh\u00e1ch h\u00e0ng s\u1ebd chuy\u1ec3n cho Search Specialist Agent \u0111\u1ec3 l\u00e0m gi\u00e0u d\u1eef li\u1ec7u. N\u1ebfu d\u1eef li\u1ec7u m\u1ecfng, Analysis Agent c\u00f3 th\u1ec3 chuy\u1ec3n ng\u01b0\u1ee3c l\u1ea1i cho Trend Research Agent \u0111\u1ec3 y\u00eau c\u1ea7u th\u00eam b\u1ed1i c\u1ea3nh. C\u00e1c agent chia s\u1ebb m\u1ed9t b\u1ed9 nh\u1edb l\u00e0m vi\u1ec7c chung.<\/p>\n<figure class=\"wp-block-image size-large aligncenter\" style=\"text-align:center;margin:1.5em 0;\">\n<img decoding=\"async\" data-src=\"https:\/\/aws.cmctelecom.vn\/wp-content\/uploads\/2026\/07\/4a54b04ccc.png\" alt=\"M\u00f4 h\u00ecnh Swarm: C\u00e1c agent t\u1ef1 \u0111\u1ed9ng chuy\u1ec3n giao t\u00e1c v\u1ee5 v\u00e0 chia s\u1ebb b\u1ed9 nh\u1edb l\u00e0m vi\u1ec7c chung.\" style=\"--smush-placeholder-width: 777px; --smush-placeholder-aspect-ratio: 777\/432;border-radius:8px;border:1px solid #e5e7eb;max-width:100%;max-height:560px;width:auto;height:auto;display:inline-block;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><br \/>\n<\/figure>\n<p>Swarm ho\u1ea1t \u0111\u1ed9ng t\u1ed1t nh\u1ea5t khi \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a b\u00e0i to\u00e1n thay \u0111\u1ed5i v\u00e0 c\u00e1c agent c\u1ea7n kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c linh ho\u1ea1t. Tuy nhi\u00ean, lu\u1ed3ng th\u1ef1c thi kh\u00f3 d\u1ef1 \u0111o\u00e1n h\u01a1n v\u00e0 chi ph\u00ed token cao h\u01a1n do c\u00e1c b\u01b0\u1edbc suy lu\u1eadn \u0111\u1ec3 chuy\u1ec3n giao t\u00e1c v\u1ee5.<\/p>\n<h3>Graph: Lu\u1ed3ng c\u00f4ng vi\u1ec7c c\u00f3 c\u1ea5u tr\u00fac<\/h3>\n<p>V\u1edbi m\u00f4 h\u00ecnh <em>Graph<\/em> (\u0111\u1ed3 th\u1ecb), c\u00e1c agent tu\u00e2n theo m\u1ed9t lu\u1ed3ng c\u00f4ng vi\u1ec7c c\u00f3 c\u1ea5u tr\u00fac, \u0111\u1ecbnh tr\u01b0\u1edbc. Trend Research Agent v\u00e0 Search Specialist Agent ch\u1ea1y song song \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u. Analysis Agent s\u1ebd \u0111\u1ee3i c\u1ea3 hai ho\u00e0n th\u00e0nh r\u1ed3i m\u1edbi b\u1eaft \u0111\u1ea7u. M\u1ed9t c\u1ea1nh c\u00f3 \u0111i\u1ec1u ki\u1ec7n s\u1ebd quy\u1ebft \u0111\u1ecbnh vi\u1ec7c k\u00edch ho\u1ea1t Email Generation Agent, ch\u1ec9 khi \u0111i\u1ec3m s\u1ed1 c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb 60 tr\u1edf l\u00ean.<\/p>\n<figure class=\"wp-block-image size-large aligncenter\" style=\"text-align:center;margin:1.5em 0;\">\n<img decoding=\"async\" data-src=\"https:\/\/aws.cmctelecom.vn\/wp-content\/uploads\/2026\/07\/a726fe175b.png\" alt=\"M\u00f4 h\u00ecnh Graph: Lu\u1ed3ng c\u00f4ng vi\u1ec7c c\u00f3 c\u1ea5u tr\u00fac v\u1edbi c\u00e1c nh\u00e1nh song song v\u00e0 \u0111i\u1ec1u ki\u1ec7n r\u1ebd nh\u00e1nh.\" style=\"--smush-placeholder-width: 1227px; --smush-placeholder-aspect-ratio: 1227\/231;border-radius:8px;border:1px solid #e5e7eb;max-width:100%;max-height:560px;width:auto;height:auto;display:inline-block;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\"><br \/>\n<\/figure>\n<p>Graph t\u1ecfa s\u00e1ng khi lu\u1ed3ng c\u00f4ng vi\u1ec7c c\u00f3 t\u00ednh l\u1eb7p l\u1ea1i v\u00e0 kh\u1ea3 n\u0103ng ki\u1ec3m to\u00e1n l\u00e0 quan tr\u1ecdng. M\u1ecdi l\u01b0\u1ee3t ch\u1ea1y \u0111\u1ec1u theo c\u00f9ng m\u1ed9t \u0111\u01b0\u1eddng d\u1eabn, gi\u00fap d\u1ec5 d\u00e0ng t\u00e1i t\u1ea1o l\u1ed7i. H\u1ea1n ch\u1ebf c\u1ee7a n\u00f3 l\u00e0 kh\u00f4ng th\u1ec3 t\u1ef1 \u0111\u1ed9ng quay l\u1ea1i c\u00e1c b\u01b0\u1edbc tr\u01b0\u1edbc \u0111\u00f3 n\u1ebfu kh\u00f4ng c\u00f3 c\u00e1c c\u1ea1nh ph\u1ea3n h\u1ed3i \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng.<\/p>\n<h2>K\u1ebft qu\u1ea3 th\u1ef1c t\u1ebf: So s\u00e1nh hi\u1ec7u n\u0103ng v\u00e0 chi ph\u00ed<\/h2>\n<p>C\u1ea3 hai m\u00f4 h\u00ecnh \u0111\u1ec1u \u0111\u01b0\u1ee3c ch\u1ea1y th\u1eed nghi\u1ec7m 3 l\u1ea7n v\u1edbi 50 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng t\u1eeb Hacker News. K\u1ebft qu\u1ea3 cho th\u1ea5y:<\/p>\n<ul>\n<li><strong>Chi ph\u00ed v\u00e0 T\u1ed1c \u0111\u1ed9<\/strong>: M\u00f4 h\u00ecnh <strong>Graph<\/strong> c\u00f3 chi ph\u00ed th\u1ea5p h\u01a1n 25% cho m\u1ed7i kh\u00e1ch h\u00e0ng v\u00e0 c\u00f3 \u0111\u1ed9 tr\u1ec5 (latency) \u1ed5n \u0111\u1ecbnh h\u01a1n. \u01af\u1edbc t\u00ednh v\u1edbi m\u1ed9t l\u00f4 1.000 kh\u00e1ch h\u00e0ng, Graph ti\u1ebft ki\u1ec7m kho\u1ea3ng 3,6 gi\u1edd x\u1eed l\u00fd v\u00e0 20 USD chi ph\u00ed token so v\u1edbi Swarm.<\/li>\n<li><strong>Ch\u1ea5t l\u01b0\u1ee3ng<\/strong>: M\u00f4 h\u00ecnh <strong>Swarm<\/strong> t\u1ea1o ra c\u00e1c email c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n m\u1ed9t ch\u00fat (\u0111i\u1ec3m trung b\u00ecnh 8.2 so v\u1edbi 7.6) v\u00ec c\u00e1c agent c\u00f3 th\u1ec3 quay l\u1ea1i \u0111\u1ec3 t\u00ecm th\u00eam b\u1ed1i c\u1ea3nh khi d\u1eef li\u1ec7u ban \u0111\u1ea7u c\u00f2n \u00edt.<\/li>\n<\/ul>\n<p>Thrad.ai \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh s\u1eed d\u1ee5ng <strong>Graph<\/strong> cho c\u00e1c t\u00e1c v\u1ee5 x\u1eed l\u00fd h\u00e0ng lo\u1ea1t v\u00e0o ban \u0111\u00eam v\u00e0 <strong>Swarm<\/strong> cho c\u00e1c ph\u00e2n t\u00edch chuy\u00ean s\u00e2u h\u00e0ng tu\u1ea7n \u0111\u1ed1i v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00f3 gi\u00e1 tr\u1ecb cao.<\/p>\n<blockquote>\n<p>&#8220;L\u00e0m vi\u1ec7c v\u1edbi \u0111\u1ed9i ng\u0169 AWS PACE \u0111\u00e3 gi\u00fap ch\u00fang t\u00f4i bi\u1ebfn m\u1ed9t b\u00e0i to\u00e1n \u0111a ngu\u1ed3n d\u1eef li\u1ec7u ph\u1ee9c t\u1ea1p th\u00e0nh m\u1ed9t gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 v\u1eadn h\u00e0nh trong m\u00f4i tr\u01b0\u1eddng production. V\u1edbi Strands Agents v\u00e0 Amazon Bedrock AgentCore, ch\u00fang t\u00f4i \u0111\u00e3 gi\u1ea3m thi\u1ec3u \u0111\u00e1ng k\u1ec3 c\u00f4ng vi\u1ec7c nghi\u00ean c\u1ee9u th\u1ee7 c\u00f4ng, \u0111\u1ed3ng th\u1eddi c\u1ea3i thi\u1ec7n t\u00ednh k\u1ecbp th\u1eddi v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng.<br \/>\n\u0110i\u1ec1u \u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch trong th\u1ef1c t\u1ebf l\u00e0 kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng c\u1ea3 hai m\u00f4 h\u00ecnh Graph v\u00e0 Swarm t\u00f9y thu\u1ed9c v\u00e0o t\u00e1c v\u1ee5. Graph cho ph\u00e9p ch\u00fang t\u00f4i x\u1eed l\u00fd c\u00e1c l\u00f4 l\u1edbn m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed, trong khi Swarm gi\u00fap ch\u00fang t\u00f4i \u0111i s\u00e2u h\u01a1n v\u00e0o c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00f3 gi\u00e1 tr\u1ecb cao, n\u01a1i b\u1ed1i c\u1ea3nh b\u1ed5 sung th\u1ef1c s\u1ef1 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t.&#8221;<br \/>\n\u2013 <strong>Marco Visentin<\/strong>, \u0110\u1ed3ng s\u00e1ng l\u1eadp &amp; CTO c\u1ee7a Thrad.ai<\/p>\n<\/blockquote>\n<h2>Tri\u1ec3n khai v\u00e0 qu\u1ea3n tr\u1ecb trong m\u00f4i tr\u01b0\u1eddng production<\/h2>\n<p>\u0110\u1ec3 \u0111\u01b0a v\u00e0o v\u1eadn h\u00e0nh th\u1ef1c t\u1ebf, h\u1ec7 th\u1ed1ng c\u1ea7n c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 c\u00f4 l\u1eadp phi\u00ean l\u00e0m vi\u1ec7c, qu\u1ea3n l\u00fd t\u00e0i nguy\u00ean v\u00e0 kh\u1ea3 n\u0103ng quan s\u00e1t (observability). <strong>Amazon Bedrock AgentCore<\/strong> cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 n\u00e0y:<\/p>\n<ul>\n<li><strong>Runtime<\/strong>: Ch\u1ea1y c\u00e1c agent trong c\u00e1c microVM c\u00f4 l\u1eadp v\u1edbi x\u00e1c th\u1ef1c IAM v\u00e0 ki\u1ec3m so\u00e1t v\u00f2ng \u0111\u1eddi.<\/li>\n<li><strong>Gateway<\/strong>: Cung c\u1ea5p m\u1ed9t endpoint duy nh\u1ea5t cho t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng c\u1ee5 c\u1ee7a agent.<\/li>\n<li><strong>Memory<\/strong>: L\u01b0u tr\u1eef b\u1ed1i c\u1ea3nh ng\u1eafn h\u1ea1n trong phi\u00ean v\u00e0 d\u1eef li\u1ec7u ng\u1eef ngh\u0129a d\u00e0i h\u1ea1n.<\/li>\n<li><strong>Observability<\/strong>: Ghi l\u1ea1i c\u00e1c trace ph\u00e2n t\u00e1n th\u00f4ng qua OpenTelemetry, t\u00edch h\u1ee3p v\u1edbi Amazon CloudWatch.<\/li>\n<\/ul>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ec7 th\u1ed1ng c\u0169ng t\u00edch h\u1ee3p c\u00e1c c\u01a1 ch\u1ebf qu\u1ea3n tr\u1ecb nh\u01b0 c\u1ed5ng ch\u00ednh s\u00e1ch (policy gates) \u0111\u1ec3 ki\u1ec3m so\u00e1t lu\u1ed3ng c\u00f4ng vi\u1ec7c, gi\u1edbi h\u1ea1n quy\u1ec1n truy c\u1eadp c\u00f4ng c\u1ee5 cho t\u1eebng agent, v\u00e0 c\u00e1c gi\u1edbi h\u1ea1n an to\u00e0n \u0111\u1ec3 ng\u0103n ch\u1eb7n c\u00e1c v\u00f2ng l\u1eb7p v\u00f4 h\u1ea1n v\u00e0 chi ph\u00ed token kh\u00f4ng ki\u1ec3m so\u00e1t.<\/p>\n<h2>\u00c1p d\u1ee5ng cho c\u00e1c b\u00e0i to\u00e1n kh\u00e1c<\/h2>\n<p>Ki\u1ebfn tr\u00fac \u0111a agent n\u00e0y kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00e1c m\u00f4 h\u00ecnh t\u01b0\u01a1ng t\u1ef1 cho nhi\u1ec1u b\u00e0i to\u00e1n kh\u00e1c:<\/p>\n<ul>\n<li><strong>Ph\u00e2n t\u00edch \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh<\/strong>: Thay th\u1ebf c\u00e1c c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5 theo d\u00f5i \u0111\u1ed1i th\u1ee7.<\/li>\n<li><strong>T\u00ecm ki\u1ebfm \u1ee9ng vi\u00ean<\/strong>: Ph\u00e2n t\u00edch c\u00e1c ho\u1ea1t \u0111\u1ed9ng tr\u00ean GitHub, Stack Overflow v\u00e0 c\u00e1c blog c\u00f4ng ngh\u1ec7 \u0111\u1ec3 t\u00ecm ki\u1ebfm nh\u00e2n t\u00e0i.<\/li>\n<li><strong>Qu\u1ea3n l\u00fd v\u00e0 \u0111\u1ec1 xu\u1ea5t n\u1ed9i dung<\/strong>: S\u1eed d\u1ee5ng c\u00e1c t\u00edn hi\u1ec7u v\u1ec1 \u00fd \u0111\u1ecbnh \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ch\u1ee7 \u0111\u1ec1 m\u00e0 kh\u00e1n gi\u1ea3 \u0111ang quan t\u00e2m.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec3 l\u1ea1i d\u1ea5u v\u1ebft tr\u00ean nhi\u1ec1u n\u1ec1n t\u1ea3ng: t\u1eeb m\u1ed9t c\u00e2u h\u1ecfi tr\u00ean Reddit, m\u1ed9t d\u1ef1 \u00e1n n\u1ed5i b\u1eadt tr\u00ean GitHub, \u0111\u1ebfn m\u1ed9t m\u00e0n ra m\u1eaft s\u1ea3n ph\u1ea9m tr\u00ean Hacker News. Vi\u1ec7c k\u1ebft n\u1ed1i c\u00e1c t\u00edn hi\u1ec7u r\u1eddi r\u1ea1c n\u00e0y \u0111\u1ec3 t\u00ecm ra c\u01a1 h\u1ed9i kinh doanh l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c&#8230;<\/p>","protected":false},"author":22,"featured_media":67028,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-67032","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ctelers-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AWS Bedrock &amp; Strands Agents: T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u1edbi AI | CMC Telecom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aws.cmctelecom.vn\/en\/2026\/07\/21\/aws-bedrock-strands-agents-tu-dong-hoa-tim-kiem-khach-hang-tiem-nang-voi-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AWS Bedrock &amp; Strands Agents: T\u1ef1 \u0111\u1ed9ng h\u00f3a t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u1edbi AI | CMC Telecom\" \/>\n<meta property=\"og:description\" content=\"Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec3 l\u1ea1i d\u1ea5u v\u1ebft tr\u00ean nhi\u1ec1u n\u1ec1n t\u1ea3ng: t\u1eeb m\u1ed9t c\u00e2u h\u1ecfi tr\u00ean Reddit, m\u1ed9t d\u1ef1 \u00e1n n\u1ed5i b\u1eadt tr\u00ean GitHub, \u0111\u1ebfn m\u1ed9t m\u00e0n ra m\u1eaft s\u1ea3n ph\u1ea9m tr\u00ean Hacker News. 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